FAQ

Frequently Asked Questions

Shipping

• Q: How long will delivery take?
  A: Orders are usually delivered within 7-10 business days depending on your location.
• Q: Do you offer free shipping?
  A: Yes, we provide free shipping on all prepaid orders across India.

Orders & Payments

• Q: What payment methods do you accept?
  A: We accept UPI, Debit/Credit Cards, Net Banking, Wallets, and Cash on Delivery (COD).
• Q: Can I cancel or change my order?
  A: You can cancel or update your order within 12 hours of placing it by contacting our support team.

Returns & Refunds

• Q: What is your return policy?
  A: We offer a 7-day hassle-free return policy if the product is unused and in original packaging.
• Q: How do I get a refund?
  A: Once we receive and inspect the returned item, the refund will be processed to your original payment method within 5–7 business days.

Products

• Q: Are your products safe to use?
  A: Yes, all our wellness products are made from high-quality, safe, and durable materials.
• Q: Do your products come with a warranty?
  A: Yes, most of our products come with a 6–12 month warranty. Check the product page for specific details.